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Driver Performance Business Growth KPIs Monitoring
How FedEx Contractors Can Tell If Their Business Is Doing well?

Running a FedEx delivery business is a lot like being the coach of a sports team. You have to make sure everyone is doing their job, the team is winning, and everyone is happy. Here’s how you can check if your business is winning the game!

1. Watch Your Money

  • After you pay for things like gas, driver pay, and fixing trucks, do you still have money left over? If you said yes good job! How can you increase that profitability? 
  • Are you spending too much on things you don’t need? Try to keep costs low so you can save more. Think of it this way FedEx has given you a budget to run your business and you have to ensure you stay below the budget!

2. Check Your Scoreboard (KPIs)

KPIs are like the score in a game. They tell you how well you’re doing.

  • On-Time Deliveries: Are you getting packages to people when you said you would?
  • Fuel Use: Are your trucks getting good miles per gallon?
  • Route Smarts: Are your drivers making a lot of deliveries without wasting time?
  • Driver Sticking Around: Do your drivers like working for you, or do they leave a lot? Retention is the best form of recruiting! 

3. See How Your Drivers Are Doing

Drivers are the stars of your team!

  • Do they finish their routes on time?
  • Do they follow the best routes?
  • Do they tell you if something keeps going wrong?

4. Make Sure Everything Runs Smoothly

  • Are you planning the best routes to save gas and time?
  • Are your trucks working, or do they break down a lot?
  • Are packages getting to the right place without mistakes?

5. Keep Your Team Happy

Happy drivers do a better job!

  • Ask your drivers how they feel about work.
  • Give them rewards for doing a good job. Reward the rockstars!
  • Make sure they have everything they need to do their work well.

6. See How You Compare to Others

  • Check how fast, happy, and profitable other delivery businesses are.
  • Go to meetings or read reports to learn what other businesses are doing.
  • Ask experts for advice if you want to get even better.

7. Look for Ways to Grow

  • Can you deliver more packages without making mistakes?
  • Are there cool new tools or trucks that can help you do better?
  • Can you run contingency in your terminal or another terminal? 

Conclusion

Checking on your business often helps you find out what’s working and what needs fixing. Use your numbers, listen to your team and always look for ways to get better. That way, your FedEx business will keep winning!

P.S. Retention is the best form of recruiting! 

Posted: 01 May, 2025

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